Get $1 credit for every $25 spent!
Get $1 credit for every $25 spent!
$49 $3,499.00 98% off wishlist
Add to Cart
Add to Cart ($49)

Instructor
Lessons
3804
Rating
(17)

Ending In:
access
lifetime
content
104.5 Hours
enrolled
164

Description

ITIL® is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. Getting ITIL®-certified is hugely important to beginning and maintaining a career in IT. If you're interested in pursuing a career in IT, then you came to the right place. These 14 individual ITIL® courses are certified, which means you can earn PDUs to help you qualify to take the certification exams. Upon completion of each course and practice exam, you'll be awarded a certificate of completion that includes the necessary information you need to take the formal exam or earn PDUs.

  • Course 1: ITIL® Foundation
    • Access 304 lectures & 14 hours of content 24/7
    • Get an introduction to the lifecycle of managing IT services
    • Learn the core disciplines of ITIL & its best practices
  • Course 2: ITIL® Continual Service Improvement (CSI)
    • Access 162 lectures & 4 hours of content 24/7
    • Cover the overall concepts, processes, policies, & methods associated with the continual service improvement (CSI) phase of the service lifecycle
  • Course 3: ITIL® Practitioner
    • Access 292 lectures & 7.5 hours of content 24/7
    • Learn the guiding principles of service improvement, the service improvement approach, communication, metrics & measurement, and organizational change management (OCM)
  • Course 4: ITIL® Operational Support & Analysis (OSA)
    • Access 284 lectures & 6 hours of content 24/7
    • Cover the practical aspects of the ITIL® service lifecycle and processes associated w/ the operational support & analysis of services and service delivery
    • Focus on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment
  • Course 5: ITIL® Orientation
    • Access 304 lectures & 14 hours of content 24/7
    • Understand the benefits, pros, & cons of ITIL®
    • Learn about how the IT Infrastructure Library (ITIL®) can help align w/ business & IT
  • Course 6: ITIL® Service Design
    • Access 313 lectures & 8 hours of content 24/7
    • Gain the skills needed to plan, implement, & optimize service design processes
    • Cover the overall concepts, processes, policies, & methods associated w/ the service design phase of the service lifecycle
  • Course 7: ITIL® Service Transition (ST)
    • Access 255 lectures & 6.5 hours of content 24/7
    • Cover the management & control of the activities and techniques within the Service Transition stage of the lifecycle
    • Explores the concept of Service Design principles & the interfaces between Service Design and the other stages of the ITIL® Service Lifecycle
  • Course 8: ITIL® Service Operation (SO)
    • Access 259 lectures & 6 hours of content 24/7
    • Explore Service Operations principals, activities & technology considerations
    • Look at the interfaces between Service Operation & the other stages of the ITIL® Service Lifecycle
  • Course 9: ITIL® Service Offerings and Agreements (SOA)
    • Access 244 lectures & 5.5 hours of content 24/7
    • Focus on the practical aspects of the ITIL® Service Lifecycle & processes associated w/ service offerings and agreements
    • Cover operational-level process activities & supporting methods
  • Course 10: ITIL® Service Strategy (SS)
    • Access 284 lectures & 6.5 hours of content 24/7
    • Cover the overall concepts associated w/ the service strategy phase of the service lifecycle
    • Get an introduction to the key principles of service strategy
  • Course 11: ITIL® Release, Control and Validation
    • Access 268 lectures & 6.5 hours of content 24/7
    • Focus on the release, control & validation processes in a service lifecycle
  • Course 12: ITIL® Planning, Protection & Optimization (PPO)
    • Access 236 lectures & 5.5 hours of content 24/7
    • Cover the practical aspects of the ITIL® Service Lifecycle & processes associated w/ the planning, protection, and optimization (PPO) of services and service delivery
    • Learn how to execute processes in a practical & real-world environment
  • Course 13: ITIL® Managing Across the Lifecycle
    • Access 383 lectures & 10 hours of content 24/7
    • Examine the interfaces & interactions between the processes covered in the Service Lifecycle
    • Understand how to implement the learnt concepts & the core disciplines of ITIL®
  • Course 14: COBIT 5 Foundation v1.0
    • Access 216 lectures & 4.5 hours of content 24/7
    • Get a comprehensive foundation for the governance and management of enterprise IT
    • Create optimal value from IT by maintaining a balance between realizing benefits & optimizing risk levels and resource use

Instructor

Integrity Training is bringing integrity back to online training. For more information on this course and instructor, click here.

Important Details

  • Length of time users can access this course: lifetime
  • Access options: web
  • Certification of completion included
  • Redemption deadline: redeem your code within 30 days of purchase
  • Experience level required: all levels

Requirements

  • Internet required

Terms

  • Unredeemed licenses can be returned for store credit within 15 days of purchase. Once your license is redeemed, all sales are final.
×
Your Ad Blocker Is On!
Sadly, recent updates to your Ad Blocker are preventing crucial parts of our shop from loading. Frustrating. We know. We hate to nag, but please turn off your Ad Blocker or whitelist us to continue exploring our shop.